Substitution Policy

Should an item be substituted for a Product that you selected, you will be charged the price for the item substituted. If you select a Product that is sold by weight, you will be charged for that Product based on the weight you requested or on the actual weight of the Product.

 

Although the Company will usually have enough inventory to fill your online order, occasionally some Products may be temporarily unavailable. The Company does not warrant that Products will be available at all times, and it will not have any liability to you if any Product you order is unavailable. If a Product that you have selected is unavailable and you have indicated on the order form that you are willing to accept substitutions, the Company may, at its sole discretion, except where prohibited or as otherwise directed by law, substitute a Product that is reasonably similar to the Product you selected. In making substitutions, the Company will make a reasonable effort to follow any instructions given by you in the “Special Instructions” field on the order form.