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Sincerely Health

Sincerely Health

Click here to learn more about our newest experience!

About Sincerely Health

What is the Sincerely Health program?

Is the Sincerely Health program free?

Can I participate if I don't have a smartphone?

What is your Privacy Policy?

Account Management

How do I delete my Health & Pharmacy

What types of notifications will I receive?

Why do I need a separate Sincerely Health account?

How can I update my notification settings?

How can I update my profile and settings?

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Health Score

How do I improve my Health Score?

Why am I being asked to complete the Health Survey?

Why does my Health Score sometimes drop if I track an activity?

Is the Health Score a medical product?

Health Goals & Activities

Can I manually track my steps?

What are the goals in the Sincerely Health program and how are they recommended?

How do I manually track my physical health metrics?

How do I manually track sleep?

How do I report progress on the goals that I added?

How do I manually track workouts?

How do I set Health Goals?

Why should I set Health Goals?

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Connecting Devices

What devices can integrate into the Sincerely Health program?

Why should I connect a device with the Sincerely Health program?

What types of data from my connected device are you tracking?

Sincerely Health Rewards

How do I use my healthy points?

Do my healthy points expire? Where would I see the expiration date?

What types of activities will help me earn healthy points?

What are healthy points?

What is the difference between my grocery points and healthy points?

Can I earn healthy points and rewards without a health account?

How do I use my coupons?

Is there a maximum number of healthy points I can earn?

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Pharmacy

Is creating an account mandatory for refilling prescriptions?

Can I manage my prescriptions for my family using the app?

When I am setting up my pharmacy account, I get several identity verification questions. Where do you get this information?

What can I do with a pharmacy account?

Get Care

What types of ailments or health conditions can ExpressCare Virtual telehealth providers help with?

Who is eligible for these virtual care services?

Who is the virtual care (telehealth) provider?

Privacy

Do I have to verify my health account everytime I login?

Privacy Policy

Where can I update my privacy preferences?

Is my personal information kept confidential?

Feedback and Support

Where can I access support for the Sincerely Health program?

How can I get pharmacy support?

Account Setup

Do I need the mobile app to sign up or can I access this from my desktop computer?

Are there requirements for guests to access the Sincerely Health program?

How do I create a personal Grocery Rewards and Health account?